Stakeholder Engagement

It is our commitment to maintain open and transparent communications with all stakeholders to realize a responsible enterprise that caters to the interests of all parties.

We maintain regular communication with stakeholders, including certification bodies, employees, governments, local communities, suppliers, and sustainability collaborators. Through such engagement, we hope to maximize synergy for increased input regarding our programs and operations, optimizing our positive impact, improving our sustainability performance, and pushing for a better, more sustainable palm oil industry in general.

To ensure effective communication and collaboration, we employ different methods in maintaining engagement based on their roles and characteristics.

Stakeholder	Focusing Key	Platform	Period	Result
Government and Regulators	Compliance with all government regulation Social Responsibility	Assistance Meetings Consolidation	Routinely conducted in accordance with our scheduling	Cooperation with the government pertaining to school development projects, the construction of Pratama Health Facilities, construction of security posts, etc.
Certification Body	Meeting the certification standards of ISPO, RSPO, dan ISO.	Coordination Meetings Committee Meetings Discussion Forums	Annually	Constantly active during discussions in order to obtain updated informartion on the palm oil industry’s sustainability standards
Employees	Facilitiate employees in obtaining a safe and secure working environment Provide healthcare benefits Empowerment of femal workforce (Development of a Gender Committee) Scholarships for children of employees	Bipartite Meetings Discussion Forums	Monthly	- Employee Loyalty (decrease turn over rates) - Achieve production targets - Become a representative of Merauke in the APKASI EXPO 2022 - A number of our employee’s children who received scholarships have finished their bachelor studies
Local Communities	Community Eggagement Agronomic Support and training Sustainability Certification	Meeting Discussion Forums	Annually	Sustainable Plasma Plantations
Supplier	Traceability Grievances	Meeting	Routinely conducted in accordance with our scheduling	100% Traceability of FFB Suppliers
Organizations	GAPKI, Palm Oil Magazines, and other Media Outlets	Discussion Forums	Held When Needed	Become an active member in the organization and obtain updated information on the palm oil industry

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COMMUNICATION & GRIEVANCE

Stakeholder Engagement

It is our commitment to maintain open and transparent communications with all stakeholders to realize a responsible enterprise that caters to the interests of all parties.

Grievance & Communication